Cancellation Policy for Therapy Now Wellness clinic Therapists
At Therapy Now, we value your time and the time of our therapists. We understand that sometimes you may need to cancel or reschedule your appointment, but we kindly request a minimum of 24 hours' notice to do so. This allows us to allocate the therapist's time to other patients in need of our services.
Please note that this cancellation policy applies to all therapists at Therapy Now, with the exception of Maria Jarkova.
Cancellation and No-Show Charges:
1. If you need to cancel your appointment and fail to provide a minimum of 24 hours' notice, you will be subject to the following charges:
- 1st time: No charge
- 2nd time: 50% of the treatment cost
- 3rd time and subsequent times: 100% of the treatment cost
2. If you do not show up for your appointment (no-show) or fail to call and cancel your appointment, you will be charged 100% of the treatment cost.
Please understand that these charges are in place to ensure fair compensation for our therapists, as they are only paid when they provide their services. We appreciate your cooperation in adhering to this cancellation policy, which helps us maintain the quality and availability of our therapeutic services.
If you have any questions or concerns regarding this policy, please feel free to contact our office. Thank you for choosing Therapy Now for your therapy needs, and we look forward to providing you with the best possible care.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@therapyonthego.ca
Contact US
Call | Text 604-401-0459
Email info@therapynow.ca
Hours
Monday 10 - 6PM
Tuesdays 9 - 6PM
Wednesday 10 - 6PM
Thursday 10 - 6PM
Friday 10 - 6PM
Saturday 10 - 2PM
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@therapynowclinic
We would like to acknowledge that the lands on which we work, play and learn, are on the unceded shared territories of the Coast Salish Peoples, including the q̓ic̓əy̓ (Katzie), q̓ʷɑ:n̓ƛ̓ən̓ (Kwantlen), and SEMYOME (Semiahmoo) nations.